How we make it happen
HOW CHIP WORKS

How we make it happen

We connect to your bank account 🔌

Just plug us into your bank account and your bank will share your transaction data with us via Open Banking (the financial data sharing initiative set up by the government to shake things up).

We connect with all UK high street banks: NatWest, Halifax, Lloyds, Nationwide, Barclays, HSBC, First Direct, Santander, TSB, RBS, Metro Bank and Co-operative Bank.

And coming soon: Starling, Monzo and more…

Powered by data and AI⚡

With your transaction data we can calculate how much you can afford to put away, based on how much you’re spending.

We don’t just tell you what you should stash, we do it all for you. We’ll move your money into a Chip account (we call this an automatic save) every few days.

Our AI is smart enough to move just the right amount. Enough to be useful (ie not pennies - the average automatic save is around £20), but not so much that you’ll notice your bank balance dropping, or miss any of your direct debits.

You’ll have the chance to cancel an automatic save before any money leaves your bank account. And you can also move money manually whenever you want, and put up to £10,000 into your Chip account.

Hit your goals 🏋️‍♂️

It’s nice to have a reason to put money away (unless you’re really into hoarding wealth and sitting on it, like a dragon - a fantasy we’ve all had).

With Chip you can set goals and track your progress towards hitting them. Like clearing an overdraft, paying for a holiday, or getting a new laptop. The possibilities are endless.

We’ll make sure you stash enough cash without feeling a thing. Just withdraw it when you’re ready to make your goals happen.

Withdraw your money at any time 💷

It’s your money, you can withdraw it whenever you want.

Tap the ‘withdraw’ button before 2pm on a working day and the money will land back in your current account the same day. Tap it on a weekend or after 2pm, and it’ll be with you the next working day.

The security stuff 🔒

The money Chip puts away for you is deposited in your Chip account.

Your data is protected by bank level 128-bit encryption (meaning it would take 2^128 combinations to break the key - using the world’s most powerful computers, this would still take a billion years).

We can only ever move money between your Chip account and your bank account, so whatever happens, your money will always be in an account in your name.

We're an appointed representative of Prepaid Financial Services Ltd which is authorised and regulated by the Financial Conduct Authority (FRN: 900036).

Where we store the money 🏛️

Chip is not a savings account and doesn't have FSCS protection, your money is stored as e-money. We work in partnership with electronic-money specialists PFS (Prepaid Financial Services FRN: 900036) to store your money.

PFS store the money with a major retail bank in a ‘ring-fenced’ account, which means it’s never used for any trading activities.

FAQs and how to contact us 💬

We have a comprehensive list of FAQs and an in-app help centre, which cover most queries.

If you want to know something else you can always contact us. We reply pretty promptly.

  • Grab us on live chat between 8am and 6pm Monday to Friday
  • Email us at: hello@getchip.uk
  • Write to us at: Chip, 232 Shoreditch Highstreet, London, E1 6PJ

You can also join our active community on Facebook and keep up with all the latest Chip news.